![]() So if you used the keyboard continuously for 30 seconds, then watched a training video for 9 minutes 30 seconds the activity % would be 5%. It represents the percent of seconds that the mouse or keyboard was interacted with on a specific time frame. Time tracked as idle will cause the activity percent to drop, as no activity is recorded (hence why we detected Idle).Īlso, here is a short explanation on how “activity %” is computed with Hubstaff. ![]() The average percentage would be in the 60% range. Small blocks of time recorded – so for instance, if the person logs in at 12:59 PM and work for 30 seconds, they could be not very active but since our server communicates every 10 mins, this 30 seconds may not be very indicative of overall performance.Workers being hit with inactivity/idle time warnings and then “keeping” the time – Details here. ![]() Common issues we’ve found are stuck keys (causing idle time), defective or intermittent issues with the computer mouse. Hardware issues with peripherals – in this scenario, the usual suspects are usually the user’s keyboard/mouse malfunctioning.Low actual keyboard/mouse activity – this is the most common cause of low activity.These are a few possible reasons why you are seeing low activity levels and percentages: Hubstaff does not record actual keystrokes, only if there was keyboard/mouse activity. By default, 20 minutes without inactivity triggers an inactive status, in which case the desktop client gives the contractor the option of removing that time from their log because they were inactive. Also, we track if the user was active or not.We add all of these numbers up and give a total % of activity for that 10-minute segment using this equation: Active seconds / 600 = activity rate %.A mouse movement or keyboard stroke = active. For every second, we label the user as active or inactive.To understand what causes low activity levels, we need to know how activity is calculated in Hubstaff.Īctivity levels are calculated based on the percentage of keyboard and mouse strokes over the total time tracked for a specific time period. ![]() In this article, we will talk about how activity in Hubstaff is calculated, activity benchmarks as well as some common reasons why users have low activity. ![]()
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